Cancellation Policy

Cancellation Policy: At KEN Mobile Massage, we value your time and understand that unforeseen circumstances may arise. To ensure a smooth experience for all clients, kindly take note of our cancellation policy: Rescheduling: Clients are welcome to reschedule their appointments with no additional fees. We appreciate your understanding that rescheduling is the ONLY option available. Refunds: Please note that we do NOT offer refunds for canceled appointments. Cancellation Fees: We do not impose any cancellation fees on our clients. Rescheduling Window: We kindly request that clients initiate any rescheduling requests at least 24 hours before the scheduled session. Contact Us: Feel free to reach out to our customer service team for any assistance or clarification regarding the cancellation policy. We appreciate your cooperation and look forward to providing you with an exceptional mobile massage experience at Ken Mobile Massage!

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